Our Services

Online Investigations

Utilising advanced OSINT techniques to trace individuals, verify identities, uncover digital footprints, and locate assets or people across web platforms and social media.

Factual Investigations

We provide thorough, lawful factual investigations including, interviews, and evidence gathering for legal, insurance, or corporate purposes.

About Us

C’eita Investigations is a licensed Australian private investigator. We uphold strict confidentiality and compliance standards, delivering accurate and timely intelligence through open-source analysis and on-ground factual techniques. Whether digital or real-world, we tailor each case to meet client goals with integrity and discretion.

Professional Memberships

Proud member of leading investigative and compliance associations

Contact Us

Privacy Policy

C’EITA Investigations
ABN: 67 448 140 915
PO Box 361, Mooroolbark VIC 3138
Email: enquiries@ceita.com.au
Private Security Licence Number: 954 846 40S

Effective Date: [Insert Date]

Introduction

C’EITA Investigations (referred to as “we”, “us”, or “our”) respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

What Is Personal Information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable—whether the information is true or not and whether recorded in a material form or not.

What Kinds of Personal Information We Collect

We may collect personal information such as:

Name and contact details
Date of birth and identifying information
Employment or professional role
Details relevant to investigations (e.g., documents, communications)
Billing and payment information

We may also collect sensitive information if it is necessary for an investigation and permitted by law.

How We Collect Personal Information

We collect personal information through:

Direct interactions (e.g., forms, calls, emails)
Referrals from professionals (e.g., lawyers, insurers)
Public sources and lawful online searches
Investigation-related inquiries and case files
Website forms or analytics

Why We Collect, Use, and Disclose Personal Information

We collect and use personal information to:

Deliver investigative and reporting services
Communicate with clients or referrers
Meet legal and regulatory obligations
Maintain internal records and accounts

We may disclose personal information to authorised parties, legal practitioners, insurers, service providers, or where required by law.

Overseas Disclosure

In some cases, your personal information may be disclosed to trusted service providers located overseas (e.g., for secure cloud storage or transcription services). We take reasonable steps to ensure any overseas disclosures comply with the APPs.

Security of Your Information

We take steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure using:

Encryption and secure storage systems
Access controls and password protection
Confidentiality agreements

Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections. Please contact us at enquiries@ceita.com.au. We may need to verify your identity before fulfilling your request.

Complaints

If you have a concern or complaint about your privacy, please contact us directly. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):

www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au

Contact Us

Privacy Officer
C’EITA Investigations
PO Box 361, Mooroolbark VIC 3138
Email: enquiries@ceita.com.au
Phone: 0452 588 847

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be published on our website with the effective date clearly shown.